Indemnification Upon requesting an account from fineinternet the subscriber, and subscribers agents, agree to indemnify and hold fineinternet its officers, directors, employees, agents, distributors, affiliates, and all other persons or entities acting in any capacity on fineinternet's behalf harmless from any claims, losses, or damages, including legal fees, from any claims or liabilities arising from the use of the service which damages the subscriber, its agents, or any other party.

Illegal Content All services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United Kingdom law, as well as the participation or promotion of violence, racism, or other defamatory content of any kind are prohibited.

Adult-Only Content and Pornography Pornography is prohibited throughout the fineinternet Network. This includes sex-related content and/or merchandise as well as links to pornography, sex-related content, and/or merchandise. In general, frontal nudity (not for science, health, fine art, or general educational purposes) and/or content meant to sexually arouse is prohibited. Such accounts are subject to deletion without notice and may not receive a refund. Child Pornography of any kind is prohibited on all servers and will be reported to the authorities if found. If you are unsure whether or not your site falls into this category feel free to contact us with a description and link for review. fineinternet reserves the right to determine what violates this policy.

Scripts You are free to use any scripts you wish provided they do not affect the normal operations of the server. Scripts that are commonly known for causing server disruption include large cgi-based message forums, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, fineinternet reserves the right to disable the account pending client cooperation and resolution.

The following message forums are NOT allowed on our servers:

Ultimate BBS (all versions)
Ikonboard (all versions)
Yet Another Bulletin Board (YaBB)

CGI CGI should be run from within your cgi-bin at all times. fineinternet does allow an override for scripts that are not able to run from within the cgi-bin however fineinternet reserves the right to disable any account, that is not running their CGI scripts from within the cgi-bin, if normal operations are being affected.

Chat Chat Servers of any kind are strictly prohibited. Chat scripts, especially CGI and/or PHP scripts, have proven to be disruptive on community servers and can hinder the performance of normal delivery for other Site Owners. For this reason chat scripts/clients, that are not Java Based or hosted by a third party provider, are also not permitted on the fineinternet Servers.

SSI All SSI calls should be made from files that are in accordance with established naming conventions. This means all SSI calls should originate from files that are named with the .shtml or .shtm file extensions. (FileName.shtml or FileName.shtm). fineinternet reserves the right to disable any SSI that is not being called from a file with the .shtml or .shtm extension.

Mailing Lists fineinternet has allocated special servers and tools to ensure proper delivery of mailing lists and normal email. It is important that you use these tools accordingly. All full packages include access to the pre-installed Mailman Mailing List Software. Large mailing lists, (those exceeding 500 subscribers) sent using the fineinternet Services, must be sent using the mailing list tools that have been pre-installed for this purpose. If your mailing list exceeds 1,500 addresses you should contact fineinternet requesting permission to send the mailing through the fineinternet servers prior to sending any messages. Sending a large mailing through mailing list software other than fineinternet's pre-installed software can adversely affect the flow of email. Should such a large mailing disrupt normal services or create unacceptable server loads, the account associated with the mailing risks termination.

Unauthorized Daemons An Unauthorized Daemon is any process that continuously runs in the background that is not started or operated by fineinternet. Any account found to be operating any programs and/or daemons that open listening sockets, whether TCP, UDP, or Unix are expressly forbidden and will be terminated at fineinternet's discretion.

Only daemons that have the express written permission of fineinternet are permitted to operate on the fineinternet servers, however fineinternet reserves the right to periodically terminate them for server memory reclamation purposes. This reclamation period is generally every 24 hours but varies depending upon the current operating status of the servers. If any fineinternet approved daemons start to exhibit operating problems, fineinternet reserves the right to terminate the daemon immediately and restrict its ability to restart. Once a daemon is restricted the client would need to obtain permission once again to restart the daemon.

BOTS fineinternet does not allow bots of any kind to be operated on the fineinternet servers. This includes IRC servers, IRC bots, proxies, anonymizers, and web transversal spiders.

Pirating You may not use any part of the fineinternet Network and/or Services to transfer illegal, copyrighted, trademarked, patented, or trade secret material without the prior permission of the author or owner. This includes pirating software (warez), cracks and/or registration codes, in addition to offering links, directories, and redirections, to other sites that do so. If fineinternet finds that this is occurring on your account it will be viewed as grounds for immediate termination.

Malicious Hacking, Cracking, and Scanning et al Accessing content, services, computers, accounts, or networks belonging to fineinternet, or another party, illegally and/or without authorization, or attempting to penetrate security measures of fineinternet or other parties (often known as "cracking") is prohibited and will result in immediate account termination.

Absolutely no cracking and/or scanning tools, source code, scripts, binaries and/or hacking/cracking type of activity, content, tools, or anything of a related nature, that might be used as a precursor to an attempted system penetration (i.e. port or stealth scans, or other information gathering tools/activity), is permitted on any of the fineinternet servers and/or Network.

Accounts initiating any activity or containing code/scripts/binaries etc that appear to be for the purpose of violating or disrupting the services and/or content of others will be terminated immediately without notice and without refund. fineinternet may also report any activity of this nature to the proper authorities as well as providing any information fineinternet may have to assist the authorities in contacting the party responsible for storing, using, or otherwise assisting with this type of activity, or the storage of these types of tools.

Spam - Advertising, Solicitation and Name Harvesting fineinternet is proud to have a strict "NO-Spam" policy. Sending spam is a direct violation of fineinternet's Terms of Service and is cause for immediate termination without refund.

fineinternet considers spam to be any unsolicited email, often of a commercial nature, sent indiscriminately to mailing lists, individuals, or newsgroups among other mediums. Any account found to be associated with the delivery of spam will be immediately terminated without warning and without refund. fineinternet reserves the right to refuse or cancel service to known spammers.

Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message is prohibited.

You may not use fineinternet to send unsolicited advertising, promotional material, or other forms of solicitation to any other fineinternet Subscribers, except in those specified areas that are designated for such a purpose, unless you receive the express permission of the Subscriber. You may not use fineinternet to collect or harvest email addresses of other Subscribers without the express prior permission of the Subscriber. Any such violation will result in immediate termination of services without refund.

Mailing lists and mass outgoing email is acceptable and many times profitable however, fineinternet requires that you send such messages only to those who have explicitly requested to receive them. Lastly, fineinternet reserves the right to determine what violates this policy.

Public Distribution At times, many site owners enjoy giving away the services they purchase from fineinternet. fineinternet also enjoys helping others as that is the true spirit of the Internet. After all, it's free information that makes this medium so great. Unfortunately not everything is free. As such, if you choose to give away and/or sell any service provided by fineinternet, within or in addition to your account, fineinternet does reserve the right to contact you and request/demand it stop if the resources being used are above and beyond the reasonable usage of an account on a community server.

fineinternet has agreed to host/service you and your account(s) only. It is best, if you are distributing images, to have the visitor download the image and store it on their own server. The same applies to any files and scripts that may be stored within your account. All users permitted access to the services provided by fineinternet, via your account, are also bound by the fineinternet Terms of Service. If these users violate the fineinternet Terms of Service your account would be placed in jeopardy and at risk of termination.

Excessive Resource Usage and/or Abuse Each account is given a clearly defined amount of resources including disk space and bandwidth. Depending on the severity of the violation, when an account uses more resources than has been allocated the account will be charged accordingly for the extra usage. If the resource abuse is excessive, fineinternet reserves the right to deactivate the account pending client cooperation and resolution.

Any account that affects the normal operation of any of the services provided by fineinternet including, but not limited to, administrative tasks, technical support, MySQL Services, server access, network speed, content or email delivery, may be deactivated without notice in an effort to restore normal operations.

In the event of account deactivation, fineinternet remains the final authority in determining whether or not the account will be reactivated. The severity of the violation, as well as the account holder's cooperation and ability to prevent future violations, will be considered by fineinternet when determining whether or not the account will be reactivated.

Listed Packages and Pricing fineinternet's listed packages and/or pricing may change at any time. If you have chosen to pre-pay for your account, the cost of the service already paid for will not be affected by any price changes whether they are raised or lowered.

Refusal of Service fineinternet reserves the right to refuse or cancel service at its sole discretion. Failure to follow any terms or conditions established by fineinternet may result in immediate termination without refund.

Payment Policies, Fees, Refunds

Full payment is required before any hosting service is rendered, which includes renewals. All payment-due notices will be sent by electronic mail. No bills or invoices will be sent by postal mail or fax. Prepayment is due each anniversary following the prorated date the account was established. Billing will continue until you cancel your hosting account. You may cancel at anytime.

We do give refunds for full months unused, should you want to cancel prepaid service. If you decide to cancel after prepayment, you will not receive a refund for the current month in use (We do not give partial months refunds). If you have prepaid and received a multi-month discount, upon cancellation we will figure the refund retroactively withdrawing the discount back to the start date of the contract. This will result in paying full-undiscounted price for the months used and refunding the balance. This only applies to cancellation by the client. If fineinternet does cancellation due to restrictions violation, there will be no refund. fineinternet will only allow for the discount if cancellation is not the fault of the client, as determined by fineinternet.

Account Cancellation

We are sorry to see you go. If there is anything we can to do to keep you as a customer, please let us know. To cancel your account, please send an email to sales@fineinternet.com and provide us with the following information below. We need to verify your account information and the reason for your cancellation so we can improve our services. Phone requests will not constitute acceptance of any cancellation.

Your domain name:
Server name:
Username:
Password:
Reason of cancellation:

If Client has a balance due at the time of cancellation, this balance must be paid in full. Cancellation does not absolve Client of any outstanding financial obligations.